Guest Services Supervisor

Atrium Hospitality/Hilton Fort Collins - Fort Collins Colorado

$14.00 - $15.00

Atrium Hospitality is seeking an experienced Front Desk Supervisor to supervise and train the front desk associates. To greet guests in a pleasant, professional and efficient manner, process check-ins and check-outs, issues room keys, answers questions, and resolves guest requests.

RESPONSIBILITIES:

· Greet guests in a warm and friendly manner
· Recommend hotel amenities and local attractions
· Resolve guest requests and complaints
· Create a productive and positive atmosphere at the front desk
· Assist with training new associates
· Constantly audit all desk work for accuracy and consistency and coach and counsel staff when appropriate.
· Work with front desk agents to balance drawer at the end of each shift and ensure completion of shift checklist
· Check-in and check-out guests and process payments
· All other duties as assigned

Requirements

· High school diploma or equivalent preferred
· Two years hotel front desk agent experience required
· Previous supervisory experience preferred
· Must be flexible to working days, early mornings, evenings, weekends and holidays

How To Apply

Go to:

1- www.atriumhospitality.com

2- Your Career

3- External Candidates

4- Select Location: Fort Collins

5- Click Search

6- All open positions will display

7- Find the Position you are interested in

8- Click Apply Now

9- You will be asked to Create an Account

10- Create it and APPLY

Atrium Hospitality is an Equal Opportunity/Affirmative Action Employer

Position Type
Hourly Position
Start Date
10/21/2019 12:00:00 AM
End Date
Indefinete
Hours per Week
35 hours

Contact

Company Name
Atrium Hospitality/Hilton Fort Collins
Location
425 W Prospect Rd , Fort Collins, Colorado, 80526 -
Contact
Ashley Stuemky
ashley.stuemky@atriumhospitality.com
9704942960
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